Contact Us
Get a free quote, schedule a pickup, or ask us anything about pallets. We respond within one business day.
Request a Quote
Fill out the form below and our team will get back to you within one business day with pricing, availability, and delivery options.
Get in Touch
Business Hours
- Monday – Friday: 7:00 AM – 5:00 PM
- Saturday: 8:00 AM – 1:00 PM
- Sunday: Closed
Find Us
Serving the Greater Bay Area
Located in Hayward, California, we serve businesses throughout the San Francisco Bay Area and the greater California region. Delivery and pickup services are available throughout the state. Contact us to confirm service availability in your area.
Frequently Asked Questions
How quickly can I get a quote?
We respond to all quote requests within one business day. For urgent needs, submit the form above and mention your timeline in the message field. We do our best to accommodate rush orders.
Do you offer delivery?
Yes. We provide delivery throughout California using our own fleet. Delivery fees depend on distance and order size. Many large orders qualify for free delivery. See our transportation services page for details.
Can you pick up my used pallets?
Absolutely. We offer free pallet pickup for qualifying volumes. We will inspect the pallets on-site and may offer payment for reusable inventory. Visit our sell your pallets page or pallet removal page to learn more.
What is the minimum order quantity?
There is no strict minimum. We sell pallets by the unit, by the stack, or by the truckload. That said, delivery is most cost-effective for orders of 50 pallets or more. Smaller orders can be picked up at our Hayward facility during business hours. For bulk pricing on orders of 500+ pallets, see our buy pallets page.
Do you provide ISPM-15 heat-treated pallets?
Yes. We operate an in-house ISPM-15 certified heat treatment kiln. We can supply pre-treated pallets from stock or heat-treat your existing pallets. Every treated pallet receives the official IPPC compliance stamp. Learn more on our heat treatment page.
Can you build custom-sized pallets?
Absolutely. Our fabrication team builds pallets to any dimension, with custom stringer spacing, block configurations, notching, and deck board patterns. Turnaround is typically 3–5 business days. Check out our custom pallets page for details and request a quote through the form above.
What pallet grades do you offer?
We offer three recycled pallet grades: Grade A (like new, minimal cosmetic wear), Grade B (fully functional, minor cosmetic wear), and Grade C (economy, structurally sound with visible wear, ideal for one-way shipping). We also sell brand-new pallets. See our grading guide for detailed specifications and photos.
Do you offer pallet management programs for large accounts?
Yes. Our enterprise pallet management programs include on-site sorting, scheduled recurring pickups and deliveries, inventory tracking, custom reporting, and a dedicated account manager. These programs help large-volume customers reduce pallet spend by an average of 35%. Visit our pallet management page to learn more.
Our Service Area
SD Re Pallet is headquartered in Hayward, California, and provides delivery, pickup, and recycling services throughout the greater San Francisco Bay Area and beyond. Our fleet services businesses across the following regions and cities:
San Francisco Bay Area
- San Francisco
- Oakland & Berkeley
- San Jose & Santa Clara
- Hayward, Fremont & Union City
- Sunnyvale & Mountain View
- Milpitas & Newark
- Palo Alto & Redwood City
- San Mateo & Daly City
- Concord, Walnut Creek & Pleasanton
- Richmond & San Leandro
Greater California
- Sacramento & Stockton
- Modesto & Tracy
- Salinas & Monterey
- Santa Cruz & Watsonville
- Fresno & Visalia
- San Diego & Oceanside
- Los Angeles & Long Beach
- Inland Empire (Riverside & San Bernardino)
- Orange County (Anaheim, Irvine, Santa Ana)
- Bakersfield & Central Valley
Outside these areas?
We regularly arrange deliveries and pickups throughout California and occasionally to neighboring states (Nevada, Arizona, Oregon). If your location is not listed above, contact us and we will confirm service availability and provide a delivery estimate.
What to Expect After Contacting Us
We know your time is valuable. Here is exactly what happens after you submit the form above or send us an email.
Confirmation Email
Within 1 hourYou will receive an automated confirmation that we have received your inquiry. This includes a reference number you can use for follow-up.
Personalized Quote or Response
Within 1 business dayA team member will review your request and send a detailed quote with pricing, availability, delivery options, and any relevant product recommendations.
Order Confirmation & Scheduling
Within 2 business daysOnce you approve the quote, we confirm the order and schedule delivery or pickup. For in-stock items, same-day or next-day delivery is often available.
GPS-Tracked Delivery
Delivery dayYour pallets arrive on our GPS-tracked fleet. The driver will confirm the count, take delivery photos, and place the pallets where you need them on your dock.
Account Support
OngoingAfter delivery, we follow up to confirm satisfaction. For recurring customers, we set up scheduled deliveries, account dashboards, and dedicated support contacts.
Emergency & Rush Orders
Need pallets today? We understand that supply-chain emergencies do not wait for business hours. Here is how to get the fastest possible response:
Same-Day Rush Orders
- Submit the form above with “RUSH” in the message field
- Email info@sdrepallet.com with subject line “RUSH ORDER”
- Orders placed by 10:00 AM can ship same day (in-stock items)
- Available Monday through Friday
After-Hours Emergencies
- Email us any time; we monitor for urgent requests
- After-hours inquiries are prioritized first thing the next business day
- Saturday service available 8:00 AM – 1:00 PM for pre-arranged orders
- Holiday and weekend emergencies handled on a case-by-case basis
Rush order availability depends on current inventory and delivery schedule. We will confirm feasibility within 30 minutes of receiving your rush request during business hours.